Customer Intake Form | Unload Laundry Service

This form only needs to be completed once unless your contact information, address, delivery preferences, or laundry preferences change.

Customer Information

Full Name * Phone Number * Email Address *

Privacy Notice

We collect your name, phone number, email address, and service information solely to schedule pickups and deliveries, communicate about your orders, and provide customer support. We do not sell or share your personal information with third parties for marketing purposes. We will only send promotional or marketing emails if you choose to receive them.

Yes, I would like to receive occasional updates from Unload Laundry Service about new services, special offers, and future announcements. This is optional. Preferred Contact Method *

Pickup & Delivery Address

Street Address * Apartment / Unit Number Neighborhood * City * State * ZIP Code * Preferred Pickup Location * Gate Code / Access Instructions

Laundry Preferences

Detergent Preference * If customer-supplied, please provide the brand and product name

Customer Guidelines

Please review our guidelines before submitting your customer profile. They explain how to prepare laundry, request separate processing, and communicate special handling needs.

View Customer Guidelines

I have reviewed the Customer Guidelines and understand that Unload Laundry Service washes laundry as received unless I separate items and communicate special handling requests when scheduling a pickup.

Customer Acknowledgement

I understand that I am responsible for emptying all pockets before pickup. I understand that Unload Laundry Service is not responsible for items left in pockets. I understand that Unload Laundry Service does not guarantee stain removal. I understand that Unload Laundry Service reserves the right to refuse items presenting sanitation, infestation, equipment, or safety risks. I understand that I am responsible for disclosing special handling requirements, contamination concerns, or hazardous materials when scheduling each pickup.

Delivery Preferences

Hand Delivery Leave at Door Initials required for Leave at Door authorization

Electronic Signature

Type Your Full Name * Date *